Good Cause for Non-Compliance – BEST 430-05-40-55-37

(Revised 10/01/17 ML3518)

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Amended IM 5464

IM 5464

IM 5461

 

 

The worker is responsible for determining good cause when an individual has failed to comply with the BEST Program. The BEST Contractor may be able to provide reason(s) why the individual failed to participate, however the determination must be made by the worker.

 

When the BEST Contractor notifies the worker of non-compliance, the worker must send notice F802- BEST Good Cause Determination to the individual. The individual must establish if good cause exists within 10 days of the notice. If good cause does not exist or the individual does not respond, the worker must begin the conciliation procedure.

 

Good cause for non-compliance with the BEST Program includes circumstances beyond the individual’s control, including but not limited to:

  1. Illness.

  2. Illness of another household member requiring the presence of the individual.

  3. A household emergency.

  4. Unavailability of transportation.

  5. Lack of adequate child care for children who have reached age six, but are under age 12.

  6. Acceptance of employment of more than 30 hours a week which doesn't materialize or results in employment of less than 30 hours a week.

Good cause is appropriate for instances where the lack of transportation or dependent case is short-term or temporary.

EXAMPLES:

  1. The bus was behind schedule
  2. The individual’s car broke down
  3. The individual did not have adequate child care to participate.

Transportation, dependent care or other necessary participation expenses that are a more chronic issue may be reason to exempt an individual from BEST.

 

Good cause for non-compliance can also include good cause reasons as outlined in Good Cause 430-05-40-25-10.